The key facts

  • More than 1,700 complaints against developers in the first nine months of 2026; recalculations in favor of consumers — almost 14.5 billion soums.
  • In 77.3% of the analyzed contracts, no deadline is set for refunding money upon termination; in 63.6%, no warranty period is specified.
  • The committee sent proposals to the relevant authorities and urged buyers to have contracts reviewed by a lawyer.

Complaints and a recalculation of 14.5 billion soums

The Committee for the Development of Competition and Protection of Consumer Rights analyzed the equity participation agreements for housing construction of 132 construction companies in 12 regions of Uzbekistan and identified terms in them that infringe on buyers' rights. This was reported by the committee's press service on November 6, 2026; details were provided, in particular, by Daryo.uz and Spot.uz.

Complaints and a recalculation of 14.5 billion soums

The inspection was prompted by citizens' appeals: from January to September 2026, the committee received more than 1,700 complaints about the quality of construction work and the untimely handover of facilities. As a result of their review, a recalculation of funds in favor of consumers was secured amounting to almost 14.5 billion soums.

Where the inspected developers operate

The analysis covered 17 companies from Tashkent, 15 each from Namangan, Navoi and Tashkent regions, 13 each from Bukhara and Surkhandarya regions, 10 each from Fergana and Khorezm regions, as well as companies from Andijan, Syrdarya, Jizzakh and Kashkadarya regions. The outlets differ on the details here: according to Daryo.uz, 9 companies were inspected in Andijan region and 8 in Syrdarya region, whereas Spot.uz lists 10 in each of these regions.

What was found in the contracts

The most common violations: in 77.3% of contracts, no deadline is set for refunding the money paid upon termination, or it does not match the deadline for the initial payment; in 63.6%, no warranty period after acceptance of the apartment is specified; 59.1% of contracts are drawn up exclusively in the developer's interests. In addition, in 54.5% there is no obligation to fix defects identified during the warranty period, in 50.8% no penalty (fine) is set for missed construction deadlines, in 33.3% no exact handover date for the facility is specified, and 30.3% of contracts are drawn up in Russian rather than the state language. Another 49.2% of contracts were found to contain other terms infringing consumer rights.

Individual practices against the buyer

The committee also listed specific clauses found in individual contracts: withholding 4–15% of the amount paid upon termination of the contract at the buyer's initiative, refunding money only after the apartment is resold, unilateral price increases for housing, and inflated penalties for buyers.

What happens next and what it means for buyers

Following the review, the committee sent proposals to eliminate the shortcomings to the relevant authorities — no decisions taken on them have been reported yet. The agency advised citizens, before signing a contract for an apartment in a multi-apartment building, to carefully study its terms and consult a lawyer, and, upon discovering unlawful clauses, to turn to the authorized state bodies or the courts. The scale of the problem is also confirmed by earlier data: in June the committee had already reported a sharp increase in the number of complaints in housing construction related to missed deadlines and work quality, and at that time issued warnings to developers and a memo to citizens.