The key facts

  • From January to September 2026, 299,649 appeals were received and the rights of 55,898 citizens were restored
  • The most complaints concerned pre-investigation checks and investigations by internal affairs bodies (45,313)
  • Appeals concerning court decisions in civil cases rose by 2,199, and complaints about the actions of penal institution staff rose by 1,144

Nine-month results: nearly 300,000 appeals

From January to September 2026, Uzbekistan's prosecutor's offices received 299,649 appeals from citizens and organizations, and the violated rights of 55,898 citizens were restored. The figures were announced at a briefing with the participation of Murodiljon Muminov, deputy head of the Appeals Handling Department of the Prosecutor General's Office, as reported Kun.uz and Zamon.uz.

How appeals were handled

A total of 178,493 appeals, or 59.5% of the overall number, were handled directly by the prosecutor's offices: 50,087 of them were satisfied, and legal explanations were provided on 126,058. Another 142,884 appeals came through the President's Virtual and People's Reception Offices; of these, 119,690 were reviewed by the prosecution, 30,326 were satisfied, and explanations were given on 84,652. During the reporting period, prosecution staff received 220,240 citizens in person, including 60,371 at field and mass receptions. The Prosecutor General and his deputies met with 182 citizens and representatives of legal entities. Field receptions were held in 5,038 makhallas with relatively difficult socio-economic conditions: on 13,548 appeals (48.1%), issues were resolved positively on the spot.

What people complain about most often

The main topics of appeals were distributed as follows: pre-investigation checks, inquiry and investigation in internal affairs bodies — 45,313 appeals; socio-economic issues, including material assistance, benefits, child payments, medical services and bank loans — 39,042; enforcement of court rulings and documents of other bodies, including alimony collection and the actions of Bureau of Enforcement staff — 21,257. According to Kun.uz, appeals concerning court decisions in civil cases rose from 1,891 to 4,090, and complaints about unlawful actions of staff at penal institutions rose from 3,299 to 4,443. There were also 3,636 repeat appeals; most concerned enforcement of court documents and alimony collection, investigations by internal affairs bodies, and socio-economic issues.

Response measures and compensation for damages

Based on the results of inspections, 1,508 prosecutorial supervision acts were issued, including 116 submissions and 434 protests against the annulment of unlawful documents. A total of 321 people were held to disciplinary, administrative or material liability, and 222 officials were given official warnings. To recover the damage caused, 177 lawsuits totaling 25.6 billion soums were filed with the courts; in addition, voluntary compensation for damages amounting to 7.9 billion soums was secured.