Expert explains why lowercase letters in business correspondence can damage your reputation
Etiquette specialist Nadezhda Kolomatskaya told Moskva 24 that the refusal to use capital letters, fashionable among young people, is perceived as a marker of friendliness, but in business correspondence it can look like illiteracy and disrespect. The expert advises focusing on the recipient and following language norms in resumes and messages to partners.
Otabek Yusupov