The key facts
- The outage affected Outlook, Microsoft 365, Teams, Store and Copilot
- The UK parliament, courts, emergency services and hospitals were affected by the outage
- Microsoft shares on Nasdaq fell by 3%
What happened
On the morning of November 13, users began reporting malfunctions in Microsoft services: Outlook, Microsoft 365, Teams, Store and Copilot. This is already the second outage in a row: the day before, disruptions occurred in the operation of the Exchange Online cloud email service and other Microsoft 365 products. Against the backdrop of these events, the company's shares on the Nasdaq exchange fell by 3%.
Consequences in the United Kingdom
According to Sky News, the outage affected key institutions of the United Kingdom. Members of the House of Commons lost access to Outlook email. In Manchester, members of the jury at the city court stopped working due to a 'threat to the reliability of computer systems' that arose as a result of the outage. Staff of the emergency helpline, according to the TV channel, 'cannot transfer patient data in the usual manner,' and the National Health Service pointed to problems with access to electronic consultation services.
What remains unknown
The available publications do not provide information about the cause of the outage, its scale outside the United Kingdom, or the timeline for full restoration of the services. The described consequences are based on reports from Sky News and statements from the National Health Service itself.
