The key facts

  • In 2026, the metro received and put into operation 14 modern trains
  • Average daily passenger traffic grew from 280–300 thousand (2021) to more than 1.2 million people (2026)
  • A press conference on flow management and intervals is planned in the coming days

Metro's response to passenger complaints

Recently, social media has been spreading reports about inconveniences in the Tashkent Metro due to high passenger traffic and long intervals between trains. The press service of Toshkent metropoliteni JSC responded to these complaints, stating that work is currently underway to manage passenger flow effectively, create comfortable and safe conditions, and reduce train intervals.

New trains and growing passenger traffic

During 2026, 14 modern trains were purchased and put into operation for the metro; with them, measures are promised to improve service quality and gradually reduce intervals. The scale of the problem is illustrated by demand dynamics: while in 2021 the metro was used on average by 280–300 thousand people per day, by 2026 the figure exceeded 1.2 million. The press service's statement was published on the metro's official Telegram channel.

What is promised and what remains unknown

The metro emphasized that work continues on the effective use of existing capabilities, traffic safety, and creating more comfortable conditions. UzNews.uz reported in its publication that a press conference with detailed information about operations, passenger flow management, and intervals is planned in the coming days. Specific timelines for reducing intervals and the new interval values have not yet been named — they are presumably to be revealed at the promised press conference.