UAE regulator examines AIX Financial Consultations amid investor complaints and payment delays

The UAE Securities and Commodities Authority (CMA) reported an examination of AIX Financial Consultations' activities following information about delayed or missed payments to investors. The DIFC Courts are hearing a claim against the affiliated company AIX Secure SPV Ltd for a total of about $10 million, according to the Financial Times. The company says only a portion of its products is affected and promises a restructuring.

UAE regulator examines AIX Financial Consultations amid investor complaints and payment delays

The key facts

  • The CMA is examining AIX Financial Consultations over reports of delayed or missed payments; details of the examination have not been disclosed.
  • In the DIFC Courts, Carl Marcus Detloff is demanding that AIX Secure SPV return £925,000, €240,000 and $309,692, plus interest and $900,000.
  • According to the Financial Times, investors have filed claims totaling roughly $10 million; the company promises a restructuring of affected investments.

Regulator's examination

The UAE Securities and Commodities Authority (CMA) said it is reviewing the activities of AIX Financial Consultations after receiving information that the company delayed or missed payments to investors. The regulator did not disclose the details of the information received or the nature of the examination, explaining that it would maintain confidentiality to ensure a thorough, fair and impartial assessment. The CMA added that it is conducting the review within its regulatory powers and legal procedures, will publish updates through official channels, and urges the public and market participants to rely on authorized sources of verified information.

Claim in the DIFC Courts

A claim has been filed in the Dubai International Financial Centre (DIFC) Courts against AIX Secure SPV Ltd, a company affiliated with AIX Financial Group and registered in the Cayman Islands. Claimant Carl Marcus Detloff brought the claim in August in connection with nine promissory note subscription agreements concluded from June 2023 to August 2025. He asserts that AIX Secure SPV failed to pay interest on time, which, in his view, entitles him to terminate the agreements. Detloff is demanding the return of the invested capital — £925,000, €240,000 and $309,692 — as well as unpaid interest and an additional $900,000 which, he claims, is due to him under the agreements. AIX Secure SPV, represented by the law firm Pinsent Masons, has not yet publicly stated its position.

The company's position

In a statement published on the AIX Investment Group website, AIX Secure SPV said that 'geopolitical uncertainty and significant volatility in global financial markets have affected the valuations and realization cycles of investments in a limited portion of AIX's product offering.' According to the company, the majority of its products and the underlying investments are not affected, and AIX continues to meet its obligations to investors on them. The company stated that it has hired leading international law firms as well as financial and restructuring advisers, including for communication with the relevant authorities. 'Following a comprehensive analysis, measures are being taken to restructure the affected investments under the direct supervision of management and subject to the necessary approvals. The goal is to protect value, maintain stability and determine the most suitable path for affected investors,' the statement said.

Scale of claims according to the FT

According to the Financial Times, investors have filed claims demanding the return of a total of about $10 million, including two individual claims for $2 million and $8 million. The publication also reported that the Dubai-based AIX Investment Group, an international investment advisory company, has reportedly suspended payments to thousands of investors after promising annual returns of up to 30%. AIX Financial Consultation, regulated by the CMA, specializes in wealth management, retirement planning and portfolio diversification.

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