The key facts

  • iPhone Duo owners report cracks on the internal screen after hours or days of use
  • Apple told Bloomberg it is aware of the issue affecting a small number of devices
  • 404 Media also reports noticeable creases down the middle of the $2,000 screen

Complaints about screen cracks

The launch of the iPhone Duo, Apple's first foldable smartphone announced at the Surprise and Shine event, has gotten off to a rocky start. According to Bloomberg, citing complaints from early buyers, the devices' screens are cracking 'after just hours or days of use'. Some users said they heard a loud crunch, after which a crack appeared; others reported display malfunctions. TechCrunch notes that Apple promised at the presentation that it had finally 'solved' the difficult task of creating a reliable foldable form factor.

Apple's response and other issues

The company told Bloomberg that it 'is aware of the issue affecting the internal display on a small number of iPhone Duo units'. TechCrunch reached out to Apple for comment and promises to update the article if it responds. In addition to the cracks, 404 Media reports that early buyers are encountering 'big fat creases down the middle' of the $2,000 foldable screen. TechCrunch also reminds readers that many previously released foldable smartphones suffered from similar flaws, and the early complaints suggest that Apple may not have solved this problem.