The key facts
- On the morning of November 13, complaints about Outlook outages came from India, Germany, the Netherlands, France and other countries
- Problems were also observed in Microsoft 365, Teams, Store and Copilot
- The day before, disruptions affected Exchange Online, mainly in North and South America
What happened
On the morning of November 13, users from various countries began reporting problems with Microsoft services — data on this was published on the Downdetector platform. Complaints about the Outlook email service came from India, Germany, the Netherlands, France and other countries. In addition to email, outages were observed in Microsoft 365, Teams, Store and Copilot.
The outage continues for a second day
This is already the second wave of disruptions in a row: the day before, a technical failure at Microsoft caused problems with the cloud email service Exchange Online and other Microsoft 365 products. At that time, the main difficulties accessing email were recorded among users in North and South America. Thus, over two days the problems affected users on both continents, and on November 13 the complaints shifted to Europe and Asia. The available publications did not report the cause of the outage or the timeframe for fixing it.
